Job: Agency Services Specialist - Link2Feed

This posting has expired and is no longer available.

Job Description

St. Mary’s Food Bank Alliance is currently seeking an Agency Services Specialist - Link2Feed, located in our Phoenix office. This position is responsible for training and monitoring all partner agencies in our client data tracking system.

St. Mary’s Food Bank Alliance was founded in 1967 and today is one of the largest food banks in the United States and proud of the impact it has on the hungry in Arizona.

Key Responsibilities of the Agency Services Specialist - Link2Feed - include, but are not limited to: 

  • Implementing Commodity Senior Food Program (CSFP) sites on client data tracking system (currently Link2Feed).
  • Implementing The Emergency Food Assistance Program (TEFAP), emergency food, EFBs and donation sites on Link2Feed.
  • Training all Agency Services staff and partner agencies on Link2Feed, on site and in-house.
  • Providing training as needed for updates to system.
  • Identifying best practices, post-implementation, and recommending updates to policies.
  • Assessing technology capabilities of partner agencies and garnering resources as needed for successful implementation.
  • Providing ongoing review of all data to ensure quality and integrity of data input.
  • Developing and measuring Key Performance Indicators (KPI’s) for Link2Feed implementation for all agencies.
  • Providing reporting via Link2Feed program as requested.
  • Developing relationships and collaborative efforts with agencies to maximize partnerships.
  • Other duties as assigned.
  • Safety sensitive position.

Skills / Requirements

  • Associate’s degree, Bachelor’s preferred or equivalent combination of education and experience.
  • Demonstrated customer service skills.
  • Strong organizational skills.
  • Excellent written, verbal and public speaking skills.
  • Previous training experience helpful.
  • Intermediate knowledge of Microsoft Office products: Outlook, Word, Excel, PowerPoint.
  • Travel – up to 50%.
  • Bi-lingual (Spanish) preferred.

Important Notes

St. Mary’s offers a generous compensation package which includes medical, dental, vision, short-term and long-term disability, PTO, employer paid life insurance and more. This is your chance to make a difference. Join our Mission to alleviate hunger. 

Qualified candidates are invited to submit their resume and salary requirements to: jobs.firstfoodbank.org